Terms and Conditions
This Agreement is entered into between Faxmyway internet based service of AAREEVA and you ("you" or "Customer"), and governs the terms and conditions of your use of the Faxmyway eMessaging Services. This Agreement, together with any operating rules, policies, price schedules, or other supplemental documents expressly incorporated herein by reference or published from time to time by Faxmyway (collectively, the "Agreement"), constitutes the entire Agreement between Faxmyway and you regarding the Faxmyway eMessaging Services, and supersedes all prior agreements between the Parties regarding the subject matter of this Agreement. For purposes of this Agreement, "Faxmyway eMessaging Services" or "Faxmyway Services" or "Services" are defined as any and all services provided by Faxmyway to you either now or in the future. By using Faxmyway eMessaging Services, you confirm your acceptance of, and agree to be bound by, this Agreement.
BY CLICKING ON "I AGREE" OR BY ACCESSING, BROWSING, OR USING THIS SITE AND OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU WILL NOT BE GRANTED PERMISSION TO ACCESS OR USE THIS SITE AND OUR SERVICES. BY ACCEPTING THIS AGREEMENT, YOU WILL ALSO BE DEEMED TO HAVE (I) REPRESENTED AND WARRANTED THAT THE INFORMATION PROVIDED BY YOU IN THE APPLICATION IS TRUE AND CORRECT IN ALL RESPECTS AND THAT YOU WILL UPDATE SUCH INFORMATION IF IT CHANGES, (II) AGREED TO PAY ALL CHARGES TO YOUR ACCOUNT THAT YOU INCUR AS A RESULT OF USE OF THE SERVICES THROUGH YOUR ACCOUNT, AND (III) REPRESENTED AND WARRANTED THAT YOU ARE AT LEAST 18 YEARS OF AGE.
USER NAME AND PASSWORD: Upon approval of your Application, an account will be opened in your name and a user name and password will be provided to you that will enable you to access the Faxmyway Web Site and use the Faxmyway Services. Please remember that your user name and password are unique to you and should not be communicated to any other person. UNDER NO CIRCUMSTANCES WILL ANY REPRESENTATIVE OR EMPLOYEE OF Faxmyway ASK FOR YOUR PASSWORD. By accepting this Agreement, you represent and warrant to Faxmyway that you will not communicate your user name and/or password to any unauthorized user. You agree to assume sole responsibility for all harm resulting from the use of the user name and/or password by anyone other than yourself.
INVOICING AND PRICING: Customers will be invoiced monthly via email. Payment is due net 5 days from invoice date. Customers needing a printed invoice can print one from the Faxmyway Web Site. Monthly invoicing by mail is available for an additional fee. We offer Faxmyway weekly plan only one time to clients to evaluate Faxmyway service. After that client need to upgrade account to regular plan as per client requirement. Faxmyway's current fees for services are incorporated by reference. Faxmyway reserves the right to change its fees at any time, and such changes shall be effective upon publication on the Faxmyway website.
Please note Recharge and free monthly outgoing credit of any of the Faxmyway plans will not be carried forwarded to next month or non adjustable in any form.
LATE PAYMENTS AND TERMINATION: Late payments will be charged Rs.50 per month. Unpaid accounts are subject to immediate termination and will only be reactivated upon payment of a Rs. 1000 (INR) reactivation fee.
CONTENT: Faxmyway has no control of the content of the information passing through Faxmyway accounts. Faxmyway does not represent or endorse the accuracy or reliability of any opinion, advice or statement made through a Faxmyway account, and shall have no liability for any harassing, offensive or obscene material distributed through a Faxmyway account, and for any material distributed through a Faxmyway account which is distributed in violation of any third party's copyright or other intellectual property right, or for any use of its services that may violate, state, or local laws or regulations.
PERMITTED USAGE: Customer represents and warrants that it will only use Faxmyway's services for lawful purposes and that its use of Faxmyway's services will be in compliance with Indian local laws and regulations including, without limitation, the provisions of the Telephone Consumer Protection Act. Customer represents and warrants that it will not use Faxmyway's services to transmit any unlawful, harmful, threatening, abusive, libelous, vulgar, obscene, profane, hateful, or otherwise objectionable information of any kind, including, but not limited to, encouraging conduct that would constitute a criminal offense, infringe third party rights, give rise to civil liability or otherwise violate any local, state, federal or other law or regulation. Customer represents that and warrants that it will not use Faxmyway's services to upload, post, reproduce or distribute, in any way, any information, software or other material protected by copyright or any other intellectual property right without first obtaining the permission of such right holder. Faxmyway offers retail subscription plan only to individual clients. Corporate need to subscribe corporate plans listed in rates section of our website. Faxmyway subscriber account will be cancelled/ deactivated without informing him/ her or giving any warning, if we found spamming of incoming faxes on Faxmyway number allotted to him/ her or other subscribers. Please note for outgoing fax message Faxmyway use different fax number from subscriber incoming number. Faxmyway subscriber can not use Faxmyway services for incoming and outgoing faxes for integration with any software/ website or any form without prior approval from Faxmyway team.
Faxmyway have full rights to discontinue subscriber service if found subscriber is using Faxmyway services for software/website integration or any spamming purpose.
Faxmyway's WEB SITE: Conditioned on Customer's continued compliance with this Agreement, Faxmyway grants Customer a non exclusive, non transferable, limited license during the terms of this Agreement to use and access the Faxmyway Web Site ("Site"), all software, graphics and design elements contained in the Site and all other information and materials regarding your use of the services contained in the Site ("Content"). Except as expressly permitted by Faxmyway in writing, you may not copy, upload, post, transmit, download, modify, distribute, sell, sublicense, transfer, mirror, frame or create derivative works of the Site or any part thereof, or any Proprietary Elements or Content. Further, you may not use any meta tags or any other "hidden text" utilizing Faxmyway's name or any Proprietary Elements without Faxmyway's prior written consent.
NATURE OF THE INTERNET: Customer acknowledges and agrees that the nature of the Internet is such that Faxmyway cannot and does not guarantee access to the Site or its Services. Faxmyway may, from time to time, temporarily suspend your access without any prior notice to you. Moreover, you understand and agree that Faxmyway will not be liable for any direct, indirect, incidental, special or consequential damages relating to any pranks, hoaxes, viruses, bugs or any other form of technological failure, natural disaster or security breach that may prevent or interrupt access to or use of the Site, or cause information or communications transmitted through Faxmyway's accounts to be publicly disseminated or otherwise misdirected, or for any other mistake, omission, deletion of information or communications or error.
LINKS: Faxmyway makes no claims or representations regarding the quality, content, nature or reliability of sites accessible by hyperlink from this Site or sites linking to this Site, and you agree that Faxmyway has no responsibility for such links. Any linked sites are not under Faxmyway's control, and it is not responsible for the content of any linked site or any link contained in a linked site, or for any review, changes or updates to any such sites. Any linked sites are provided to you only as a convenience. The inclusion of any link does not imply affiliation, endorsement or adoption by Faxmyway of the linked site or any information contained therein. When leaving this Site, you should be aware that Faxmyway's terms and policies may no longer govern your use of linked sites, and, therefore, you should review the applicable terms, conditions and policies, including privacy and data gathering practices, of each linked site.
CONFIDENTIALITY ON THE INTERNET: Use of the Internet is solely at your own risk and is subject to all applicable Indian and international laws and regulations. You agree that Faxmyway is not responsible for the security of any communication or information transmitted over the Internet by or for you. You assume all risks in transmitting information or communications to or from this Site, you must make your own determination as to these matters and Faxmyway is not responsible for making any recommendations whatsoever to you.
IDENTITY PROOF AND ADDRESS PROOF: .
We, as an service provider, are bound by the regulations set forth by our telecom provider and telecom authority. There are some directives to all the telecom related providers keeping in view of the National Security.
All Faxmyway account subscribers required to submit scan or hard copy of Address proof and Identity proof with in 5 days of account opening to Faxmyway. In case of non-submission of documents, your Faxmyway account will be deactivated permanently. Please furnish your ID proof if you want to use Faxmyway outgoing demo feature. This is required as per recent guidelines issued by authorities.
Address proof (any of the following) :- Passport, latest paid telephone/Gas/water/electricity/Credit Card/House Tax Bills receipt, Allotment letter of accommodation issued by Estate Office of a Govt. Body, Income-Tax return, Election Card, Driving licence, Rent receipt/rent lease agreement. .
Documents required for identity proof (any of the following) :- Passport, Driving licence, Election Card issued by Election Commission of India, PAN Card. Any Govt. document containing photograph, identity card issued by Govt./Semi Govt./PSU/Recognized Institutions
WAIVER OF LIABILITY: AS A MATERIAL INDUCEMENT FOR Faxmyway TO PROVIDE THE SERVICES HEREUNDER, CUSTOMER AGREES THAT UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL Faxmyway OR ANY AFFILIATED PARTY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES TO THIS AGREEMENT. THIS SITE AND THE SERVICES OFFERED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
SMS ALERTS: Faxmyway send SMS alerts to all it's registered clients for payment reminders. Faxmyway also sends SMS alerts of account expiry to it's 5 days demo account user to convert account to paid from demo. Faxmyway also sends SMS alerts for incoming faxes to clients who opt for SMS alerts for incoming faxes.
Note: Faxmyway do not send any kind of marketing or campaign SMS alerts to it's user of Faxmyway or any third party.
As a registered user of Faxmyway website, Faxmyway has rights to send SMS alerts to it's registered users for payment reminders/ demo account users for demo account expiry/ subscribers of incoming fax alerts until unless we do not receive any email communication from client to stop SMS service.
DISCLAIMER: The Site and any information or communication transmitted from or through the Site is provided "AS IS," "AS AVAILABLE," and all warranties (whether express, implied or statutory) are hereby disclaimed by Faxmyway and expressly waived by Customer (including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose).
TERM: This Agreement shall have a term of one (1) year commencing on the date that both Faxmyway and Customer have executed this Agreement, and thereafter, this Agreement shall automatically renew for additional one (1) year periods absent written notice by either Faxmyway or Customer to the other at least 60 days prior to the end of the then current one (1) year period (collectively, the "Term").
INDEMNIFICATION: CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS Faxmyway, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES AND AGENTS FROM ANY CLAIMS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, RELATED TO ANY BREACH OF THIS AGREEMENT OR ARISING FROM THE TRANSMISSION OF ANY MESSAGE, INFORMATION, SOFTWARE OR OTHER CONTENT USING THE Faxmyway SERVICES. Faxmyway SHALL BE DEFENDED BY ATTORNEYS OF THEIR CHOICE AT CUSTOMER'S EXPENSE.
OTHER TERMS: If you are not satisfied with Faxmyway services then you will not defame Faxmyway in any way like sending email to individuals/ groups, posting messages in blogs/ forums etc. If Faxmyway found you are involved in activity harming Faxmyway reputation then Faxmyway have rights to take legal action in exclusive jurisdiction courts located in New Delhi, India. Faxmyway is not responsible for any error occurred during manual account creation by Faxmyway team or by Faxmyway online/offline software. Faxmyway is also not responsible for fax number allocation by online /offline software or manually by Faxmyway team. It’s subscriber responsibility to check and test number by send and receive fax before making payments to Faxmyway. Faxmyway have right to change fax number of subscriber at any time, Faxmyway will inform subscriber by email before or after changing number.
Please do not use Faxmyway fax broadcasting/ email to fax/ web to fax or any kind of Faxmyway resources for marketing purpose or any kind of fax campaign purpose. Faxmyway have rights to disable/ cancel client account of Faxmyway subscriber without warning if found doing broadcasting or running fax campaigns through using Faxmyway services. Also if Faxmyway subscriber found using Faxmyway resources for running fax campaign using or any complaint from recipient of fax message or any authority/agency, then in this case subscriber need to pay any kind of penalty applicable to Faxmyway by any authority/ agency plus litigation charges caused because of Fax broadcasting by Faxmyway subscriber.
Subscriber will send his/her scan copy of address proof and photograph to Faxmyway immediately after opening account and send signed copy of Faxmyway forms along with address proof and photo to Faxmyway. In case of non receiving same Faxmyway can cancel, deactivate account of subscriber anytime. Faxmyway will not be responsible for any kind of personal loss or business loss occur using Faxmyway site or Faxmyway services. In accordance with our company policy, we retain call records, logs, messages and recordings for only three months. Customers are advised to download call reports regularly. Faxmyway have right to cancel service of subscriber with or without informing him anytime with our without any reason. Faxmyway only provides services to business or individual to help them to make their work paperless and convenient. We are not committing any 100% accuracy in our services but we are trying to make our services zero error free. Ownership of DID number is of Faxmyway/Aareeva. Subscriber of faxmyway is authorizing faxmyway to receive their faxes on subscriber behalf. Faxmyway will render service to subscriber by providing their faxes in digital form and send them by email mode. Your Faxmyway account will be deactivated once your monthly limit of outgoing and incoming faxes exceed monthly subscription plan. Account will be activated only after making payment of additional pages of incoming and outgoing pages as per your subscription plan. There will be delay of more than 15-20 mins or more in receiving and sending faxes depending on faxing traffic.
GOVERNING LAW AND VENUE: This Agreement shall be governed by and construed in accordance with the laws of the New Delhi, India. The Parties stipulate to the exclusive jurisdiction courts located in New Delhi, India to hear any controversy or claim between the Parties arising out of or related in any way to this Agreement. The Parties also stipulate to personal jurisdiction in such courts and expressly agree not to contest venue or jurisdiction in such courts.
ATTORNEYS' FEES: In the event that Faxmyway uses legal means to enforce any of its rights under this Agreement against you and is successful, then, in addition to any other remedy to which Faxmyway is entitled, it shall also be entitled to be reimbursed by you for all costs and expenses Faxmyway incurs to enforcing its rights, including, without limitation, reasonable attorneys' fees.
NOTICES: Except as expressly stated otherwise, all notices to Faxmyway shall be sent by email to support@faxmyway.com. All notices to you shall be sent to the email address that you provide to Faxmyway in your Application. It is your responsibility to update your email address if it changes. Such notice shall be deemed received one (1) business day after the email is sent.
SEVERABILITY: If any provision or portion of this Agreement shall be held invalid under any applicable laws, such invalidity shall not affect any other provision of this Agreement that can be given effect without the invalid provision or portion, and, to this end, the provisions or portions hereof are severable.
MISCELLANEOUS: This Agreement constitutes the sole Agreement between you and Faxmyway relating to your use of this Site, the Services and the subject matter hereof, and no representations, statements or inducements, oral or written, not contained in this Agreement shall bind either party. No waiver of any right under this Agreement by Faxmyway will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time. Faxmyway reserves the right to assign, transfer or delegate any rights and/or obligations hereunder, in part or in whole, without your prior consent. You may not assign, transfer or delegate your rights or obligations hereunder, in whole or in part, without Faxmyway's prior written consent. This Agreement shall be binding upon and inure to the benefit of each Party to this Agreement and to their respective successors and permitted assigns. Any action or claim against Faxmyway must be brought within one (1) month following the date on which the claim first accrued or shall be deemed forever waived. A printed version of this Agreement and of any related notice given in electronic form shall be admissible in any judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
TERMINATION: Faxmyway reserves the right to suspend or terminate access to the Site or its Services provided to Customer, at its sole discretion, for any reason or for no reason at all. Should Faxmyway cancel Service, prepaid monthly fees for Service not rendered will be prorated and refunded. Subscription charges, Recharge are not refundable. Upon the termination of your account, you remain liable for all charges to your account through termination. Faxmyway will not be liable for any damages suffered by Customer due to Faxmyway's suspension or termination of access to the Site or the Services. In case client discontinue Faxmyway service then also Subscription charges, Recharge etc. are non refundable.
THIRD PARTY BENEFICIARIES: This Agreement has been made and is made solely for the benefit of Faxmyway and the Customer, and their respective successors and permitted assigns. Nothing in this Agreement is intended to confer any rights/remedies under or by reason of this Agreement on any third party.
Last updated March 18, 2011